0860 627 627 (Call Centre) / 011 554 2700  (Reception) 

  info@ncr.org.za / complaints@ncr.org.za / workshops@ncr.org.za

Circulars

 

January 2021 Circular 1 of 2021 - Consumer transfer notice for lapsed and de-registered debt counsellors
November 2020 Circular 10 2020 - DC misleading marketing practices.pdf
July 2020 Circular 09 of 2020 - Submission of the quarterly returns
July 2020 Circular 08 of 2020 - Establishment of the NCR debt counsellor panel
June 2020 Circular 07 of 2020 - Update on the extension of the NCA business days
May 2020 Circular 06 of 2020 - Submission of credit information during covid-19 period
May 2020 Circular 05 of 2020 - Emergency loan guideline
May 2020 Circular 04 of 2020 - Extension of the quarterly statistical returns submission
April 2020 Circular 03 of 2020 - Change in circumstance guidelines - form 17.3
March 2020 Circular 02 of 2020
March 2020 Circular 01 of 2020
October 2019 Circular 07 of 2019
July 2019 Circular 06 of 2019 - NCR Webinars
June 2019 Circular 05 of 2019 - DC Court Challenges
June 2019 Circular 04 of 2019 is applicable to all registered credit bureaux.
April 2019 Circular 03 of 2019 - Updates from the credit industry forum
February 2019 Circular 02 of 2019 - Updates from the credit industry forum
January 2019 Circular 01 of 2019 is applicable to re-seller credit bureaux, their independent auditors.
November 2018 Circular 11 of 2018 - Fraud or Unethical Behaviour
October 2018 Circular 06 of 2018 - Request for written comments - reckless lending fee category
September 2018 Circular 05 of September 2018 - Notice of Intention to withdraw the Reckless Lending Fee Category from the Debt Counselling Fee Guideline
August 2018 Circular 04 of August 2018 - Suspension Indicator on Debt Help System
April 2018 Circular 3 of 2018 - NCR New Enhanced Debt Help System
February 2018 Circular no 01 of 2018 -new debt counsellor fees
September 2017 Circular no 14 of 2017 – consumer transfer notice of the lapsed and voluntary de-registered debt counsellors
August 2017 Circular 12 of 2017 - request for comments on recommended debt counselling fee structure
August 2017 Circular 11 of 2017 - dhs new functionalities
August 2017 Circular 9 of 2017 - Transfer notice of the files for anton simon barkenhuizen - ncrdc 348
August 2017 Updated Lapsed Report
April 2017 Circular 8 of 2017 – NCR contact details
April 2017 Circular 7 of 2017 - debt counselling call centres
March 2017 Circular 6 of 2017 - interpretation of section 71 of the nca
March 2017 Circular 5 of 2017 - transfer notice of the files for albert muller – ncrdc 110
March 2017 Circular 4 of 2017 – NCR’s banking details have not changed
February 2017 Circular 3 of 2017 – review of debt counselling fees
February 2017 Circular 2 of 2017 – annual renewal of registration
January 2017 Circular 1 of 2017 – debt counselling rules system

Contact details

Physical Address
127 - 15th Road
Randjespark
Midrand
1683

Consumer Rights

Consumer Assistance
Know your rights
Consumer Tips
Challenge Credit Record

Operating Hours

Mon - Thur : 8AM - 5PM
Friday : 8AM - 4:30PM

Call Centre
0860 627 627

Telephone
011 554 2700

National Credit Act

Download the National Credit Act
National Credit Amendment Act
National Credit Regulations
Background Documents on the NCA

 

Fraud / Anti-Corruption Hotline

Report any incidents of wrong doing
to the KPMG Ethics Line

0800 20 53 17 (Toll Free)