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Documents and information required for the application for Registration as an alternative dispute resolution agent in terms of section 134A of the National Credit Amendment Act, 19 of 2014:

  1. Completed and signed application form (Form 47);
  2. Companies and Intellectual Property Commission ( CIPC ) registration document or other official registration document;
  3. Copy of the company’s share certificate (if applicable);
  4. Certified copies of ID/Passports of all the members/directors/shareholders, adjudicators and nominated employee of the applicant;
  5. Resolution
  6. A Criminal Clearance Certificates for all the members/directors/shareholders, adjudicators and nominated employee of the applicant, issued by the South African Police Services (SAPS) or other service providers listed in the annexure attached hereto marked “A”. The clearance certificate must not be older than six (6) months.
  7. Proof of payment of the registration fees:
    • Non-refundable application fee of R550.00;
    • Initial registration fee of R20 000.00;
    • Branch fee of R250.00 per location or premises;
  8. A letter from the bank confirming the applicant’s banking details or a copy of a cancelled blank cheque or a stamped copy of the bank statement.
  9. Auditor’s/accounting officer’s letter of appointment;
  10. Copy of the tax clearance certificate issued by the South African Revenue Services;
  11. A certified copy of the mediation, conciliation or arbitration certificate;
  12. Copy of the applicant’s, nominated employee’s and adjudicator’s curriculum vitae (CV).
  13. A certified copy of the applicant’s nominated employee’s and adjudicators’ highest qualification certificates.

For further information regarding the application process, please contact the Registrations Department at telephone number 011 554 2700 or email This email address is being protected from spambots. You need JavaScript enabled to view it.